Good to know
Frequently asked questions
The product
What kind of paper do you print on?
Our art prints are printed onFavini Shiro Echo, a premium Italian paper (200 g) created with care for both quality and the environment. Shiro Echo is a 100% recycled white paper made from fibres such as fabric rags, straw, bamboo, and hemp, offering elegant contemporary colours, a refined texture and exceptional sustainability for premium printing. It is FSC™ certified, recyclable and biodegradable. Every print is produced with precision in our print house in Slovenia.
Does your artwork come with a frame?
Our prints don’t include frames, so you can choose a style that best suits your space. Each poster is securely rolled and shipped in a durable paper tube for safe delivery.
Delivery and returns
How do you package your products?
Each poster is securely rolled and shipped in a durable paper tube to ensure it arrives in perfect condition.
When can I expect delivery?
We ship your order within 3-5 business days. We strive to keep the delivery time at 2-7 business days.
Can I track my order?
Yes you can track the order status using the link provided via the order email confirmation.
Can I return my order?
You have 14 days right of withdrawal on items bought in our online shop. Please note:
- When you return an order, you must ensure that posters are in unopened and original packaging.
- You are responsible for the return costs, which will be subtracted upon refund.
For more information on returns and refunds, please consult our full policy.
What are the shipping costs in Slovenia?
If you choose to pay by card, the delivery cost is 3.99 euros.
Are you shipping in the EU?
We ship to all countries within the European Union.